Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


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Business Automation Workflow

Showing 573 of 1466

Allow Case Solutions to be upgraded using the BAW Admin Client

During an upgrade we are supposed to Upgrade the Workflow Servers first and then later upgrade the Workflow Center. Using this process it will break the deployment pipeline for Tradional Case Solutions. New development work won't be able to be dep...
1 day ago in Business Automation Workflow 0 Under review

Improvement CSP Case Notification

Adding screenshots/pictures in comment field for customer replies: As a large IBM customer we need better CSP case notifications that already contain important information in the subject. Attached an example. This shows that it does not contain im...
2 months ago in Business Automation Workflow 0 Future consideration

Regression of all assigned work in basket in BPM/task side

On the P8 side this functionality works very well where if the task is assigned to the role other users of the same role can view the tasks assigned for different users on the same role. But on BPM this functionality should be introduced too, as o...
2 months ago in Business Automation Workflow 0 Future consideration

Support AIX 7.3 for BAW

In these moment we try upgrade to the last version of AIX in many of our server, that it is 7.3 and upgrade in the same time the application, but the compatibility report mention thet AIX 7.3 it´s not support. For the company is very important cou...
11 days ago in Business Automation Workflow 0 Submitted

When trying to add an extra column, if the exposed variables are exposed in different process, then the way it shows in workplace has too much data.

It works 'as designed' but that does not necessarily mean it is best for user experience. BAW User is using CP4A with the case feature. Their case type has multiple activities, each activity has at least one human service task. It has an exposed b...
22 days ago in Business Automation Workflow 0 Under review

Default sort for case documents widget

When the user opens a case, the document widget defaults to sorting by "Document Title / Document Name". The business is requesting the default sort be on "Date Added / Added On" instead. Currently we can't find a way to change the default sort or...
8 months ago in Business Automation Workflow 1 Future consideration

When using the get next function, if the user picks the last item in the inbasket they get a message "no more work items" when the dispatch the work item

The behavior where if the last work item is picked, and it reports 'no more items' is the behavior that was inherited from the prior release and is how the in-basket current processes work. If the customer would like it to behave differently, then...
7 months ago in Business Automation Workflow 1 Planned for future release

Request For the WCAG 2.1 accessibility support for BAW , expecially the ‘out the box’ BAW coaches for example the Portal page

Hi BAW Product Dev. Team,Hope you are doing well Our key account - banking customer, have recently been conducting accessibly testing on the UI.They are testing against the WCAG 2.1 accessibility standards.They found that a small number of the ‘ou...
4 months ago in Business Automation Workflow 1 Future consideration

Cache choice list data on the client side to improve BAW Case client performance

During performance testing of the BAW platform we observed a high volume (1 million) queries against the Cvl table during a 4 hour test of 250 users. This contributes to latency in the BAW case client UI.
9 months ago in Business Automation Workflow 0 Future consideration

Show number of instances on a subprocess without having to drill down in Process Performance Diagram tab

Use case: When business users want to see the status and number of instances active for each subprocess at the top level The Process Portal Process Performance diagram tab shows the number of active instances for each activity in the Process App. ...
4 months ago in Business Automation Workflow 0 Future consideration

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