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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


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Cloud Pak for Business Automation

Showing 23 of 1238

Cache choice list data on the client side to improve BAW Case client performance

During performance testing of the BAW platform we observed a high volume (1 million) queries against the Cvl table during a 4 hour test of 250 users. This contributes to latency in the BAW case client UI.
about 2 months ago in Cloud Pak for Business Automation 0 Submitted

Add a property or switch to enable generating Kafka event for failed executions.

Customers in financial industry need ODM to generate Kafka events for failed executions same way as successful executions for auditiability, explainability, and compliance requirements. The current workaround is for the client app to monitor the H...
25 days ago in Cloud Pak for Business Automation 0 Submitted

Provide full support for Okta as Identity and Access Manager Provider

Many customers are or will be using Okta as their cloud IAM provider and CP4BA should provide full support for this IAM provider.
over 1 year ago in Cloud Pak for Business Automation 3

Deployment of Common Services in the same namespace as CP4BA

With a dedicated installation of Common Service (i.e. one CS deployment per CP4BA deployment) we have to deploy CS in a dedicated namespace and with dedicated cp-console route. In order to reduce the amount of configuration at the OCP and reverse ...
22 days ago in Cloud Pak for Business Automation 0 Submitted

Global session timeout across all CP4BA components

Session timeout has to be configured in each CP4BA components but this must be done individually with the risk of having inconsistent session durations. It should be possible to configure a global session duration at the operator level to ensure t...
22 days ago in Cloud Pak for Business Automation 0 Submitted

Add a guardrail feature in CP4BA to avoid Elastic Mapping Explosion or alert them upon reaching a certain threshold

Elastic Search has a known issue called "Mapping Explosion" (More about it here: https://www.elastic.co/blog/3-ways-to-prevent-mapping-explosion-in-elasticsearch), the issue is CP4BA by default is configured to use 1000 fields in Elastic and when ...
25 days ago in Cloud Pak for Business Automation 0 Submitted

Allow to change Entry Template during check-in

We currently use one Entry Template per document class for adding documents to a case, but once the user defines the Entry Template, it is locked in place upon document creation. If the user then wants to change the class of the document, he can n...
about 2 months ago in Cloud Pak for Business Automation 0 Submitted

Email task notifications for caseless tasks should point to WorkDashboard or WorkPlace and not ProcessPortal

Automatic email notifications for BAW applications, which include case functionality, contain a link redirecting Case Client or WorkDashboard depending on whether the task is part of an activity or not. However, for caseless BAW applications, emai...
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

Allow subfolder creation via the "Document Explorer" widget

We can use the "Document Explorer" widget in case tasks but if we point to a case subfolder, then it is not possible to create a lower level subfolder. Subfolder creation should be possible at any level and not only at parent case folder level.
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

A "Refresh" button needs to be added to the case details page.

The user updated the data in the case object after the "activity" process approval, but did not automatically refresh the detailed data. You need to close the case type and reopen it to see the latest data. This process is troublesome. You need to...
2 months ago in Cloud Pak for Business Automation 0 Submitted