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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


ADD A NEW IDEA

Pinned ideas

PINNED SQL statements in Dashboard Widgets
I think using SQL statements in widgets would be great to leverage the entire potential of the data uploaded to IBM Process Mining. Lots of important and helpful information cannot be displayed today as it's only SQL-like. I don't think that using...
PINNED Filter UI enables having OR between filters (not just AND)
Users want to filter cases for client1 OR client2. They can't without creating a custom filter with javascript -- which they don't like at all

All ideas

Update any red/green status indicators within the BAW UI application to improve accessibility.

Some users are unable to distinguish between red and green, making it difficult for them to interpret application status accurately. This is particularly impactful within the Event Manager Monitor in the Process Admin Console, but applies to any a...
5 months ago in Business Automation Workflow 1 Submitted

Task mining - adding an option of record all activities

Task mining - adding an option to record all activities (settings tab) Before you start recording, by default you have to provide a list of applications and websites. If the user will use applications that are not on the list during recording (e.g...
about 1 year ago in IBM Process Mining / Submitted 1 Not under consideration

IBM Process Mining Simulation with Parallelism

Currently, Parallelism is not supported for the simulation engine in IBM Process Mining. The customer wants it included in IBM Process Mining to analyze such type of processes.
about 2 years ago in IBM Process Mining / Submitted 0 Planned for future release

Add OpenTelemetry support to runtimes

Please, add OpenTelemetry support to runtimes. OpenTelemetry is vendor neutral, industry-standard method of providing observability ( https://opentelemetry.io/docs/ )
7 months ago in Business Automation Manager Open Edition / Version 9.3.x 1 Future consideration

Allow for use of workload identities with Microsoft Entra ID

The concept of non-human accounts doesn’t exist in Microsoft Entra ID typically applications where no human interaction is involved use OAuth client credential flow as explained here (https://learn.microsoft.com/en-us/entra/identity-platform/v2-oa...
9 months ago in Content Collector for Email, Sharepoint, Files 1 Future consideration

Allow the use of an Entra ID workload identity for Directory Server Accounts

The concept of non-human accounts doesn’t exist in Microsoft Entra ID typically applications where no human interaction is involved use OAuth client credential flow as explained here. The FileNet CPE makes use of some directory server accounts tha...
9 months ago in FileNet Content Manager (CPE) 1 Submitted

Option to reset the service result cache in BAW Process Admin Console

In Process Admin Console (under 'Manage Caches') interface, there is currently no option to perform flush/reset operation for Service Result Cache in scenarios where some data change happens (for eg - when users sometimes modify the catalogs which...
almost 3 years ago in Business Automation Workflow 3 Future consideration

Allow searches created by Navigator to include Custom Objects

We need to allow a group of Application Administrators the ability to Edit properties on custom objects. Yes we could give them ACCE, but ICN is a much nicer end user interface, and they are already using it to search for documents. Here's an old ...
almost 2 years ago in Content Navigator 1 Future consideration

Task mining - additional information about time spent (applications and webpages not included in the list)

In the Dashboard tab, after displaying information about Agent interaction, information should also be provided about the time spent in applications and pages not included in the list.
11 months ago in IBM Process Mining / Submitted 1 Not under consideration

Simulation job parameter to show the date in the format set on DC locale - currently only showing date format in US

Users need to be able to set the locale for the dates used in the JobParameter. As See below extract from Sample <scenarioSuiteFormat locale="EN" name="loanvalidation.random.multi-thread.format" version="1.0" xmlns="http://schemas.ibm.com/rules...
11 months ago in Operational Decision Manager 2 Functionality already exists