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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


ADD A NEW IDEA

Pinned ideas

PINNED Filter UI enables having OR between filters (not just AND)
Users want to filter cases for client1 OR client2. They can't without creating a custom filter with javascript -- which they don't like at all
PINNED SQL statements in Dashboard Widgets
I think using SQL statements in widgets would be great to leverage the entire potential of the data uploaded to IBM Process Mining. Lots of important and helpful information cannot be displayed today as it's only SQL-like. I don't think that using...

All ideas

Allow for autocorrect/grammar check.

This would benefit everyone, because it is a small but powerful part of making the processes more sharp and professional. It is really not efficient to have to go through and manually change spellings of things because we can't click on the correc...
8 months ago in Blueworks Live 1 Planned for future release

make the "at risk" calculations configurable in process portal

Current behavior In Process Portal, the At Risk indicator is currently calculated using the following logic: At Risk = (Average Historical Time to Complete Task + Current Elapsed Time) > Task Due Date This approach depends on historical average...
8 months ago in Business Automation Workflow 0 Future consideration

Request to automate the setup procedure of Google Cloud storage during BAW installation in Cloud Container Platform

Hi BAW product team, With reference to the "PMR TS012347042 - How to automate to install GCS advance storage", everytime when our customer install the BAW (e.g. BAW 22.0.2) in google cloud container platform (i.e. GKE), our customer requires to ma...
over 3 years ago in Business Automation Workflow 0 Future consideration

IBM needs to provide a method for IBM Content Collector (ICC) for SAP to enable SAML authentication with the State's IBM Verify IDP, currently ICC for SAP does NOT support SAML authentication methods.

IBM Support and Dev have been engaged to troubleshoot with the customer. There are no known workarounds. ICC for SAP is working as designed but does NOT support URL encoding, which is required for SAML authentication with IBM Verify SaaS. This iss...
8 months ago in Content Collector for SAP 1

The Edit services client isn't available on both two configuration modes : Citrix and normal (user physical workstation)

The Edit services client and server isn't able to support the users deployed on a citrix infrastructure and others installed on physical workstation. In our infrastructure we have these two kind of client.
8 months ago in Content and Capture Services - other 2 Submitted

Enhance the critical path calculation for a process with "exclusive gateway" from adhoc subprocess

We got an issue after upgrading BAW from 21.0.3.1 to 24.0.0, that the Batch Modify button in Process Performance Dashboard shows disabled. Based on the investigation with BAW Dev Team, it seems specific to those type of processes with "exclusive g...
8 months ago in Business Automation Workflow 0 Future consideration

Remove Document from Content Assistant AI Index Through API

Over time documents won't be in scope for your Content Assistant use case but there isn't a good way to remove them from the AI Index. If you could create a sweep and call an API to remove documents from the index that would be a good enhancement....
about 1 year ago in FileNet Content Manager (CPE) 1 Submitted

Add Page Number to Content Assistant Java API and GraphQL

Issue: When using the Content Assistant Java API and GraphQL in the response you don't get the page number for the document chucks that are returned. Not having a page number available means the end user has to open the document and do a find whic...
about 1 year ago in FileNet Content Manager (CPE) 1 Submitted

Content Assistant Feedback API Needed When Using Java API and GraphQL

Issue: When users are using Content Assistant through Navigator they can provide feedback (thumbs up, thumbs down and a comment) on the response of the chat feature. When using the APIs to integrate Content Assistant with a customer portal when yo...
about 1 year ago in FileNet Content Manager (CPE) 1 Submitted

Fully enable BAW in the CP4BA to exploit EntraID

The CloudPak foundational services includes support for integration with EntraID, which allows for EntraID-integrated support of most of the BAW components. However, there are several documented known limitations here: https://www.ibm.com/docs/en/...
over 1 year ago in Business Automation Workflow 0 Future consideration