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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


ADD A NEW IDEA

Pinned ideas

PINNED Filter UI enables having OR between filters (not just AND)
Users want to filter cases for client1 OR client2. They can't without creating a custom filter with javascript -- which they don't like at all
PINNED SQL statements in Dashboard Widgets
I think using SQL statements in widgets would be great to leverage the entire potential of the data uploaded to IBM Process Mining. Lots of important and helpful information cannot be displayed today as it's only SQL-like. I don't think that using...

All ideas

I see we can send the image to the models and get the extraction rather sending the OCR page text to watsonx.ai models. I see better accuracy for the terrible handwritten documents

I see we can send the image to the models and get the extraction rather sending the OCR page text to watsonx.ai models. I see better accuracy for the terrible handwritten documents
over 1 year ago in Datacap 2 Future consideration

Support IAM roles for S3 uploads

Today, uploading files to S3 only works with static AWS Access Key + Secret Key credentials (plus the bucket). This forces customers to create and share long-lived credentials, which is a security concern and doesn't fit how many AWS teams operate...
3 months ago in IBM Process Mining / Submitted 1 Future consideration

configure a Credentials Manager using a Web Identity Provider in FileNet Content Platform Engine 5.7 to avoid managing and rotating static HMAC access keys for our Advanced Storage Areas. Our FileNet deployment runs in a GKE (Google Kubernetes Engine) cluster on Google Cloud Platform.

We are planning to configure a Credentials Manager using a Web Identity Provider in FileNet Content Platform Engine 5.7 to avoid managing and rotating static HMAC access keys for our Advanced Storage Areas. Our FileNet deployment runs in a GKE (Go...
4 months ago in FileNet Content Manager (CPE) 0 Submitted

Configuration updates or certificate renewals cause pods to restart following a rolling recycling strategy

Please refer to TS021723214 and TS021609280. As documented in TS021609280, when a configuration change is applied—such as updating the transaction timeout XML in /opt/ibm/wlp/usr/servers/defaultServer/configDropins/overrides—all CPE pods restart s...
6 months ago in Cloud Pak for Business Automation 0 Future consideration

slaDueDate not return on usertask instance

Unable to get slaDueDate on the task details with the User task subsysteme API Also, slaDueDate is not available from management console Can you do the necessary to make it available?

OAuth 2.0/OIDC support for the CMOD REST APIs

Due to client security standards and integration requirements, OAuth 2.0/OIDC support for the CMOD REST APIs is important for this mission critical service.
12 days ago in Content Manager OnDemand (CMOD) 0 Submitted

AI-Native Task/Process Suitability

Most organizations today are trying to identify how and where to apply AI in their processes. Businesses are simply providing AI assistants to employees to improve productivity, but not looking at the process itself to transform it from manual to ...
23 days ago in Blueworks Live 0 Submitted

CP4BA / WfPS Dependency on Broad Wildcard Certificates – Request for Supported Alternatives

We understand that certain IBM CloudPak components may benefit from the use of wildcard certificates such as *.svc.cluster.local and *.api to simplify certificate management for dynamically created services and routes. However, our organization's ...
2 months ago in Cloud Pak for Business Automation 1 Under review

Improve error messages on file upload

When a file upload fails, the product currently shows a generic "Generic Error" with no detail about what went wrong. This makes it hard for customers to diagnose and fix the problem on their own, and it drives avoidable support requests. We shoul...
3 months ago in IBM Process Mining / Submitted 0 Future consideration

CORS Policy Issue in BAW with External CPE and Content Navigator to handle multiple allow origins

The ICN URL to be accessible via GTM, LTM, and also via individual node URLs. At present, the product-provided CaseCors.jar appears to have a limitation in handling multiple origins. In addition to the CORS concern, we would like to highlight the ...
5 months ago in Business Automation Workflow 1 Submitted