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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


ADD A NEW IDEA

Business Automation Workflow

Showing 35

Default sort for case documents widget

When the user opens a case, the document widget defaults to sorting by "Document Title / Document Name". The business is requesting the default sort be on "Date Added / Added On" instead. Currently we can't find a way to change the default sort or...
almost 2 years ago in Business Automation Workflow 1 Functionality already exists

Tag a task or process as urgent

Gives the possibility to tag a task or process as urgent so we can filter, search and view things to do urgently
6 months ago in Business Automation Workflow 3 Functionality already exists

Re-assignment of Work items in Bulk

User/role should be able to reassign BPM workflow items in bulk for other users/roles, the same as it's in: [Case Features (Case Manager) - How to reassign tasks (By code) | BPM, Workflow, and Case (ibm.com)|https://community.ibm.com/community/use...
9 months ago in Business Automation Workflow 1 Functionality already exists

Request to add option to allow editting business data in completed instance for admin user

Customer keeps saving completed instances for a long term from a company audit perspective. In business data of process instances, customer adds organization information for user management. After instances are completed, organization in customer’...
3 months ago in Business Automation Workflow 6 Functionality already exists

Allow Case workitem email notifications to open the item directly so the user can review and take action

Current email notification links direct the user to the in-basket instead of the worktime they need to process.
6 months ago in Business Automation Workflow 4 Functionality already exists

Modularize the Case tab in a way that allows some components to be hidden.

The customer needs an easy and quick way to make some items/options, like properties, unavailable to some users to avoid human error. CPFL created a ticket asking for assistance with this, but the support team suggested an RFE or customization due...
3 months ago in Business Automation Workflow 4 Functionality already exists

MyWork in-basket when same user belongs to multiple roles

When the user belongs to two roles ('role1' and 'role'2) for the same case solution and the task is sent from 'role1' to 'role2', the same task is shown both in 'role2' in-basket and in 'role1' MyWork in-basket in Navigator.
almost 4 years ago in Business Automation Workflow 1 Functionality already exists

Ability to change default sorting of documents attached to a case

When users rely on document attachments for work on cases, they may need to sort them on other fields than the document name.
almost 3 years ago in Business Automation Workflow 3 Functionality already exists

Add Merge & Split action on Document Widget from Case Client

From the document widget in the case client, the business user can't make a merge and split on a document because the action in the context menu is not implemented. This function is available in the "browse" section.
over 2 years ago in Business Automation Workflow 2 Functionality already exists

Bulk cleanup of task and process instances

There are some cases in which task and process instances are created and left abandoned.It can then be visually completed and deleted using Process Inspector.It is also possible to complete and delete them using the REST API below. /rest/bpm/wle/v...
over 1 year ago in Business Automation Workflow 0 Functionality already exists