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Digital Business Automation Ideas

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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  3. Get feedback from the IBM team to refine your idea

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas that cannot be implemented in a reasonable time.

Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Automation - incl Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - incl BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - incl Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - incl ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live

If you encounter any issues accessing the Ideas portals, please send email describing the issue to ideasibm@us.ibm.com for resolution. For more information about IBM's Ideas program visit ibm.com/ideas.

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Cloud Pak for Business Automation

Showing 23 of 1202

Deployment of Common Services in the same namespace as CP4BA

With a dedicated installation of Common Service (i.e. one CS deployment per CP4BA deployment) we have to deploy CS in a dedicated namespace and with dedicated cp-console route. In order to reduce the amount of configuration at the OCP and reverse ...
11 days ago in Cloud Pak for Business Automation 0 Submitted

Global session timeout across all CP4BA components

Session timeout has to be configured in each CP4BA components but this must be done individually with the risk of having inconsistent session durations. It should be possible to configure a global session duration at the operator level to ensure t...
11 days ago in Cloud Pak for Business Automation 0 Submitted

Add a guardrail feature in CP4BA to avoid Elastic Mapping Explosion or alert them upon reaching a certain threshold

Elastic Search has a known issue called "Mapping Explosion" (More about it here: https://www.elastic.co/blog/3-ways-to-prevent-mapping-explosion-in-elasticsearch), the issue is CP4BA by default is configured to use 1000 fields in Elastic and when ...
13 days ago in Cloud Pak for Business Automation 0 Submitted

Add a property or switch to enable generating Kafka event for failed executions.

Customers in financial industry need ODM to generate Kafka events for failed executions same way as successful executions for auditiability, explainability, and compliance requirements. The current workaround is for the client app to monitor the H...
13 days ago in Cloud Pak for Business Automation 0 Submitted

Email task notifications for caseless tasks should point to WorkDashboard or WorkPlace and not ProcessPortal

Automatic email notifications for BAW applications, which include case functionality, contain a link redirecting Case Client or WorkDashboard depending on whether the task is part of an activity or not. However, for caseless BAW applications, emai...
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

Allow subfolder creation via the "Document Explorer" widget

We can use the "Document Explorer" widget in case tasks but if we point to a case subfolder, then it is not possible to create a lower level subfolder. Subfolder creation should be possible at any level and not only at parent case folder level.
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

Allow to change Entry Template during check-in

We currently use one Entry Template per document class for adding documents to a case, but once the user defines the Entry Template, it is locked in place upon document creation. If the user then wants to change the class of the document, he can n...
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

Cache choice list data on the client side to improve BAW Case client performance

During performance testing of the BAW platform we observed a high volume (1 million) queries against the Cvl table during a 4 hour test of 250 users. This contributes to latency in the BAW case client UI.
about 1 month ago in Cloud Pak for Business Automation 0 Submitted

A "Refresh" button needs to be added to the case details page.

The user updated the data in the case object after the "activity" process approval, but did not automatically refresh the detailed data. You need to close the case type and reopen it to see the latest data. This process is troublesome. You need to...
about 2 months ago in Cloud Pak for Business Automation 0 Submitted

When displaying reports under report section, it would be great if we enable URL field value as link.

We have a URL field in Tririga, and it can be added to a report. However, when we display it in the report section, is it possible to make the URL value as a link, so that the user may go directly to the URL instead of opening the record?
5 months ago in Cloud Pak for Business Automation 1 Not under consideration