Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Delivered
Workspace Enterprise Records
Created by Guest
Created on Jun 2, 2022

RELATED IDEAS

IBM to support ERM Hold policies for CMOD Cache Only environments

Westpac has a Records Management requirement for all Mainframe generated Reports and Customer Statements which flow into CMOD 10.5.0.2. The RM requirement is to dispose of this content that is older than 7 years from the generation date.

The CMOD environment has been configured as a Cache Only system - with archival to a 2nd tier, cheaper Object storage currently implemented. This archival (move) is happening at the Infrastructure Layer (EMC ECS) and is seamless to CMOD - as opposed to CMOD utilities performing the content migration. ERM provides the capability to place documents on hold - which is ideal for WestPac - however IBM support will not support ERM on Cache only CMOD systems.

Idea priority Medium
  • Admin
    NEIL Parrott
    Reply
    |     Sep 6, 2024

    Hi Alan,


    Update, you can consider this Idea as 'delivered'.

    Just enable ERM on the current cache only AG’s and use native product functionality to place documents on hold. IE., arsdoc hold_add, Windows Client, ICN Client or ODWEK APIs.

    Keep in mind, it is not considered a best practice to enable Enhanced Retention Management or Enterprise Records when your documents are stored exclusively in a cache-only storage node, because cache is not considered long term storage. However, the physical data will not be deleted from cache during cache expiration; it will only be deleted from cache once the Life of Data and Indexes value has been reached, document expiration is run, and no holds exist on the documents.

    Thanks,

    Neil Parrott
    Senior Product Manager
    IBM Content Services
    IBM Software

    Phone: +1-949-290-9605
    E-mail:     nparrott@us.ibm.com



  • Admin
    NEIL Parrott
    Reply
    |     Oct 27, 2023

    Hi Alan,

    From a CMOD perspective this is 'Not under Consideration'. Cache is technically not permanent storage, only meant for short term and therefore technically 'volatile'. ERM not indended for Cache-only. Cache has multiple links - could create scaling issues. The CMOD recommendation is to use ' File system' storage which was added prior to 10.5 and does not involve symbolic links.


    Thanks,

    Neil Parrott

  • Guest
    Reply
    |     Oct 27, 2023

    Hi IBM,

    Do we have any update on this Policy to not Support HOLD for Cache only CMOD environments?

    We are really keen to ERM and have not been able to.

    A Custom solution that we have been working on is not really fit for purpose.


By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.