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Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights
Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management
Content Services - FileNet Content Manager
Content Services - Content Manager OnDemand
Content Services - Daeja Virtual Viewer
Content Services - Navigator
Content Services - Content Collector for Email, Sharepoint, Files
Content Services - Content Collector for SAP
Content Services - Enterprise Records
Content Services - Content Manager (CM8)
Datacap
Automation Document Processing
Automation Decision Services (ADS)
Operational Decision Manager
Robotic Process Automation
Robotic Process Automation with Automation Anywhere
Blueworks Live
Business Automation Manager Open Edition
IBM Process Mining
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On OpenShift deploying FNCM as on CNCF with no Cluster roles is not a supported configuration. FNCM when deployed on OpenShift requires Cluster Level roles (for Cluster level artefacts such as Routes). On a shared Cluster (multiple customers or multiple solutions) the Cluster operations team/providers commonly have policy restrictions or prohibitions on any Cluster level roles and customer access to any ServiceAccounts with such privileges. The concern is both with the actual privileges (information leakages, impact on other namespaces) and secondly privilege escalation or takeover of roles. LBG are deploying into an internal shared (internal) customer and solution OCP Cluster. The Policy is that no Cluster level roles are permitted to be managed by customer/solution teams and preferably are not used at all by solutions.
A partial solution is for the Cluster Operations team to manage the operator: as it is co-located with the operand (FileNet) this means that they are in effect managing FileNet. This is the worst case solution for our customer - one of the big 4 Banks in the UK. They would lose autonomy and control over their FileNet solution.
If the FNCM operator could be in a separate namespace to it's operand(s) (one to one or one to many) - FNCM in the "Dev FNCM Operator" namespace managing the 'Dev FileNet with CR' namespace we would argue for the Cluster Management team owning the FNCM Operator namespace and the FileNet team managing the CR in the FNCM namespace. We would need to negotiate for management of FNCM in lower (Dev or similar) Clusters to allow the FilNet team to understand and direct changes but we believe this would be viable. A one to one mapping would permit versioning across the Cluster and route-to-live ripple testing of versions and changes through standard environments mapped to namespaces.
The better solution may be support for FNCM without cluster level roles on OCP - that is the subject of a second 'idea' submitted by Olivier Guyotot for this customer.
Idea priority | Urgent |
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