Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Future consideration
Workspace Blueworks Live
Created by Guest
Created on Sep 18, 2020

RELATED IDEAS

Improve Process App Notifications

Improved email notifications. When launching "Work" through a process app, the notifications only work when a user has opted in to receive daily updates. If they have enabled these notifications it only notifies them if a task is upcoming or past due (and no notifications are provided if a due date is not submitted for the task).

I would like to be able to add standardized email templates to process apps to provide notifications to users who have upcoming/outstanding tasks which are governed by my process app and cannot be overridden by users personal settings.

Functionality very similar to this was described in your "help" section but I was informed that this feature is not available yet and that the knowledge article will be updated.

Idea priority Medium
RFE ID 145393
RFE URL
RFE Product Blueworks Live
  • Guest
    Reply
    |     Sep 30, 2020

    Thanks for your request!

    If we understand correctly, you have two requirements - (1) You want users to receive email notifications for upcoming/overdue tasks. They should not be able to opt out of these notifications. And (2) you would like an email template with customizable language for the notifications.

    For (1), we agree that such notifications would be highly valuable. We'll add that enhancement to our product backlog for future consideration. We will likely provide an admin setting that controls whether or not users can opt out.
    For (2), would you expect that the customized language would be specified once by an admin, and would then apply to all emails of that kind? Or would the customized language be provided at the time the process app is launched? We imagine the latter would be most flexible and most useful. Would you agree?

  • Guest
    Reply
    |     Sep 18, 2020

    Attachment (Description): Functionality as described in help section.

    Enabling Notifi...
    Enabling Notifications.jpg
    Open full size
    Enabling Notifications.jpg

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