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This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

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  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Submitted
Categories Version 8.0.x
Created by Guest
Created on Sep 17, 2025

Automatically requeue jobs that are "hung" in status RUNNING, QUEUED or RETRYING

Refer to this case : https://www.ibm.com/mysupport/s/case/500gJ0000041QiyQAE/running-jobs-remain-in-state-ruuning-forever-after-a-network-issue?language=en_US

I am running process instance in BAMOE 8.0.5. My process include a REST call in an aync script task. When the process reaches the asynch service task, a job is registered to complete the workitem in asyc mode. After a net work faillure, making the database to be unreachable, the jobs that were running before the failure remain running for ever. This is a serious problem for us.

Here are the steps to reproduce:
1- Design a process with a async REST task;
2- Start process instance in batch so that there are manny process instances running;
3- Simulate a network faillure by disconnecting the network (in my cas the VPN got disconnected)
4- Go to Business Central and check the jobs, thos that were running before the faluillure will remain in the running state until BAM OE restard

Idea priority Medium
  • Guest
    Sep 17, 2025

    How do I change the priority to Medium?