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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


ADD A NEW IDEA

Business Automation Workflow

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Request support for Oracle 23ai database for Business Automation Workflow

Business Automation Workflow does not currently support Oracle 23ai. This is important to customers currently on Oracle 19c, which will reach end of life in April 2026.
3 months ago in Business Automation Workflow 0 Future consideration

Possibility to customize security configuration privileges

As a business user with law requirements to keep information for specific period of time we want to make sure that information is safe from deletion. Right now, REST API "delete case" is configured so user who has manage privilege on a case role i...
11 months ago in Business Automation Workflow 0 Future consideration

Allow to deploy a fix of a case with business automation workflows

Use the branches to create a fix deployable to production environment isn't possible when the BA workflow includes the case features. Make possible this feature again, even if the case feature part as to be manually managed. It's penalizing for in...
about 1 year ago in Business Automation Workflow 0 Future consideration

Remove reliance on WAS 8.5.5

Many customers in the public space are mandated to use current versions of products. WAS is currently at version 9, but BAW requires WAS 8.5.5 creating a technical roadblock that requires a policy waiver and special attention by the security team.
over 2 years ago in Business Automation Workflow 1 Future consideration

New user name (LSW_USR_XREF.USER_NAME) should be updated if re-created regardless of upper and lower case changes.

BAW manages user as case insensitive. So if re-creating user again with different case(ex. old='TESTUSER', new='testuser'), BAW treats new lowercase user as the same user as old uppercase user. We understand that this is working as designed, and n...
about 1 year ago in Business Automation Workflow 0 Future consideration

Lack of Task History

Summary IBM BAW does not allow to access the history of a given task. IBM BAI does not allow to build this history neither. The Task database only contains the latest state of a Task. Events generated by the product related to tasks don’t have eno...
12 months ago in Business Automation Workflow 2 Future consideration

Management of replacements and absences from Workplace

Allow management of substitutes, absences and automatic reassignment of tasks from Workplace, similar to what was possible via the “My Substitutes” / “I am absent” checkbox in Business Process Choreographer Explorer. The activation of absence per...
10 months ago in Business Automation Workflow 0 Future consideration

Provide notification before LTPA token expires

Our Process Servers have been upgraded to BAW 20002. At this release, when the LTPA token expires, users are logged out without notice. In some cases end users have lost information entered into data fields.
over 3 years ago in Business Automation Workflow 0 Future consideration

Extend ICM Operations to set Creator based on parameter

Provide the ability to set the Creator when using ICM_Operations such as createDiscretionaryTaskWithProps and addCommentToCurrentTask. Currently, the Creator is always the system user configured for the JAAS User Name on the Component Queue. Attem...
almost 2 years ago in Business Automation Workflow 0 Future consideration

BAW product DBUpgrade Scripts to support SSL enabled datasource

We are unable to establish connection to backend DB via SSL enabled datasource during DB upgrade script execution as a part of BAW version upgrade . It's a known limitation that upgrade tools connect to the database outside the AppServer context a...
2 months ago in Business Automation Workflow 0 Future consideration