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Status Future consideration
Created by Guest
Created on Sep 23, 2021

When a bot runtime fails, add a shortcut in the web client to send the error and the error line number to the clipboard

In the web client, looking at a job log, we can click on details to see all the logs. Often enough, we only care about the error message that made the bot crash. Having a button that puts the error line number and the error message on the clipboard/in the display would help any user that has to debug why a bot failed.

Idea priority High
  • Guest
    Dec 14, 2021

    We don't need both of these things to go to the clipboard, but we do need them to be highlighted somehow. My suggestion would be to have a modal poiting them directly to this as an option on the "logs"page under details, so they do not have to comb through all the messages, and the modal itself has a button "copy to clipboard" so they can share with their peers/or Support.

    As it is right now, customers usually do not identify the error that crashes the bot; they usually stop looking at the first "WARN" message and deduce that the WARN was what crashed the bot.

    And even when they find the error message, they usually do not notice the error line number, so having this number highlighted would point users to double-check their code to see if they can find the error by themselves.

  • Admin
    Joba Diniz
    Dec 10, 2021

    I understand the reasoning. I just want to check why it would be important to copy the error message and line to the clipboard?