Opening disposal schedule takes too long and crashes

When loading disposal schedules in the IER desktop UI the load itself can take a long time if there are a larger number of folders associated with the schedule. In the logs it can be seen that loading the schedule initiates the loading of properties and folders.

The properties which are retrieved in the generic case are the minimum properties necessary to have a success usage of the retrieval. In some cases these properties are necessary, but in this case the properties are potentially more than required.

Investigation would be needed for this, as well as how changes would impact the rest of the generic functionality. The functionality is as-designed currently, so any changes here would be considered new or modified functionality and treated as such.

The work is to go to the place where we retrieve the folders for a disposal schedule "associated folders" action and re-evaluate the properties and methodology for retrieving the folders, but only in this specific case and not the generic case that is used for all.

The suggested work-around is to associate fewer folders with a single disposal schedule. For example, break up the schedule as only assigning 10,000 folders with a disposal schedule instead of 500,000 (in the customer's use case).

Idea priority

Medium

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Opening disposal schedule takes too long and crashes