Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Not under consideration
Workspace Operational Decision Manager
Created by Guest
Created on Sep 22, 2023

RELATED IDEAS

Guides for decision center webhook notifications other than Slack

You have a guide for setting up decision center notifications using Slack and Node.js.

This is not suitable for all clients though.

Many companies use Teams and Outlook, and there is no mention of how to set up these.

You provide the Slack folder with the installation, and it has a lot of javascript set up files inside, but what if we want to set this up for Outlook for example, there is no reference or guide?

I even contacted IBM support and they are unable to assist with this, they don't even know how to do this.

So its a functionality that is not being adequately supported.

Please consider expanding your how-to guides for this feature.

Idea priority Medium
  • Admin
    Antony Viaud
    Reply
    |     Oct 23, 2023

    Hello, thank you for sharing this Idea.

    The documentation on DC webhook notifications, https://www.ibm.com/docs/en/odm/8.12.0?topic=customizing-setting-up-webhook-notifications indicates that a custom app needs to receive and transform events.

    I'm not intimate with the sample code for Slack, but I think most of it is related to that custom app.

    If you want to consider another way for building that custom server app, you have that choice.

    It's not a priority for the ODM team to create another example of custom app. But if you have specific questions, please feel free to ask in the ODM Community.

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