Digital Business Automation Ideas
This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights
Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management
Content Services - FileNet Content Manager
Content Services - Content Manager OnDemand
Content Services - Daeja Virtual Viewer
Content Services - Navigator
Content Services - Content Collector for Email, Sharepoint, Files
Content Services - Content Collector for SAP
Content Services - Enterprise Records
Content Services - Content Manager (CM8)
Datacap
Automation Document Processing
Automation Decision Services (ADS)
Operational Decision Manager
Robotic Process Automation
Robotic Process Automation with Automation Anywhere
Blueworks Live
Business Automation Manager Open Edition
IBM Process Mining
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Yet again we had a situation in production wherein the business user engaged in simulation of their decision operation which included a filter query and their nominated rules and when the ruleset failed to be created got a dumb error "RuleSet could not be created with no additional details (see attached)
Further engaging the IT, when the technical staff looked through the wlp logs (message.log) they identified one of the rules in their filtered selection was in error looking through the java exception stack. And then further advice the business user to fix that error and try the simulation again
Here is the net outcome this caused:
- The business rule could not be simulated and tested in time
- Rule deployment was delayed into production due to lack of simulation
- IT Support staff had to be involved.
- Business users' confidence in authoring consistent business rules was eroded.
Let I hope you agree Business console is a business users' tool where they can confidently write consistent profiles, simulate and deploy the same knowing that the rule set will be created. This was far from the case in this example
- No details were provided to the business user other that rule set creation failed.
- Yes! deployment to server creates a deployment report which would capture the business rule errors, but this does not apply to simulation
- Even if the exception stack was presented on the screen on failed ruleset creation, you cannot expect the business users to comprehend the source of the error.
By removing the ability of validating the query results hence the decision operation in the business console atleast since 9.x , previously in EC, the product has taken away the confidence the business users have that their rules are consistent. There is no replacement feature that the product provides to fill this vital gap for our business users.
Yes, you may argue the business users must carefully check each and every rule before they simulate. But please reason our situation where we have a large set of business users working collectively across 3K+ business rules.
How can you assure our business users ?
regards
Jatin