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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Created by Guest
Created on May 12, 2023

Assign task to a user from a Team

This is a request for enhancement, In Task assignment configuration we want

1)  Assign a task to a given user 

2) Also an option to reassign it back to the group.

In BAW 21.x Standard version we have 2 options

1) Assign to user: This addresses  the first part of requirement, but not 2nd

2) Assign to Team with user assigned based on load balancer/Round robin/Last user: This is not helpful because we can not specify which user should get task on creation.

 

Currently we have a workaround which uses attached timer on human task to assign the task to a given user using TW api. But this is an extra work for event manager.

Idea priority Low
  • Admin
    Dave Perman
    Reply
    |
    May 12, 2023

  • Admin
    Dave Perman
    Reply
    |
    May 12, 2023

    Thank you for your feedback. Are you familar with the Custom option for reassignment? https://www.ibm.com/docs/en/baw/22.x?topic=process-assigning-teams-user-tasks

    Using that you can just assign back to the team without using any of the advanced load options.