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Digital Business Automation Ideas

This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

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  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Apr 24, 2023

Enhancement Request for executing the acceleration api or acceleration tool of BAW in a better approach in Container Platform of GCP

Our customer is using BAW 22.0.2 in Container platform of Google Cloud.

They found that, in their live system environment (i.e. container platform), the execution of the acceleration tool (i.e. restful api) will be failed if process instance is running & updated (e.g. submit task) during the execution, IBM L3 confirmed the situation and confirmed this issue is a defect. At this moment, IBM L3 suggest pause event manager first, and then trigger the api, but this approach will cause unnecessary downtime of the BAW, and we also need to further test to verify the side effect.

(Ref to PMR TS012498281)

Short term Business Impact:
If the customer is not using pause event manager approach, acceleration tool api might failed in a live system due to the process instance updated
If the customer is using pause event manager, it will cause the system downtime.
So, no matter which approach is used, the downtime is needed if we enable acceleration table

Long term Business Impact , the acceleration tool design should be changed, or IBM should provide another approach for accelerated the search to avoid the downtime.

Idea priority High