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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Delivered
Created by Guest
Created on Mar 30, 2023

BAW backward-compatibility issue of v21.0.3 (Case Management Function) for BAW v22.0.2 container platform in Cloud

Hi BAW product team,

Our customer is performing the function test on BAW v22.0.2. They deploy the BAW on Google cloud container platform without Openshift.

When they tried to export the BAW solution package from v21.0.3 to BAW v22.0.2. They found that case management solution package cannot be run in BAW v22.0.2 Workflow server. The BAW v22.0.2 workflow server does not support the V21.0.3 solution package .

The current behavior is a violation of documented procedures for rolling upgrade server and center:

https://www.ibm.com/docs/en/baw/22.x?topic=fixes-performing-rolling-upgrade

It seems that, now, the customer has to upgrade the solution package of V21.0.3 in V22.0.2 Workflow Center (Development environment) before it can be deployed to V22.0.2 Workflow Server.

The customer is strongly requesting the product team to solve this backward-compatibility issue.

The customer has escalated this serious issue to their senior management.

So, it would be grateful if the product team can states the roadmap and timeline to solve this problem.

Your help would be highly appreciated.

(The problem was stated in this PMR TS012327231 in detail.)

Idea priority Urgent