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Case TS009948511 contains a detailed discussion of the request.
Here is a more detailed description:
When there are multiple items in the in-basket, if the user picks the last item in the in-basket and processes it with get next enabled, the user receives a message "no more work items", even though there are. With the standard Get Next feature, if the user selects any other work item in the in-basket other than the last work item, Get Next will return the work item at the top of the list. This behavior continues until the user hits the last (and only) work item in the in-basket. Then the user receives the "no more work items" message, which is to be expected.
The desired behavior is to have get next behave the same, as described above, no matter which work item is initially selected from the in-basket, Get Next should always provides the top item in the in-basket. This includes if the user starts by picking the last work item in the list. When starting with the last work item in the in-basket Get Next should return the top item in the in-basket, not a message "no more work items" unless there are truly no more work items in the in-basket.