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When using the get next function, if the user picks the last item in the inbasket they get a message "no more work items" when the dispatch the work item
The behavior where if the last work item is picked, and it reports 'no more items' is the behavior that was inherited from the prior release and is how the in-basket current processes work. If the customer would like it to behave differently, then they would need to raise an enhancement request.
One alternative, which I don't know if the users would want this behavior, is to hide all of the work items from the users, and have the getNext automatically fetch the work items for the customer. This avoids the choosing and will process the work items automatically without having to worry about the user picking the last one.
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