Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Future consideration
Workspace Business Automation Workflow
Created by Guest
Created on Jun 9, 2022

RELATED IDEAS

We really need Custom Assignment Back for All Tasks

We have a use case where a user who does one task needs to also be the user that does a future task. It isn't a good use case for last user in lane because we use subprocesses and last user in lane doesn't work. We used to be able to assign directly to a user with Custom Assignment, but that is not available for Client Side Human Services. We have implemented using a team filter service that essentially creates a team of one user.


This is very frustrating for our business users. They use saved searches to keep track of what is assigned to themselves. That doesn't work with the new method because the tasks aren't assigned to their individual user. We had them create a new saved search, but as soon as they run the task, it's assigned to their user. Essentially, they now have two places to look for these tasks. It's confusing to them and I feel I'm constantly having to explain why implementing processes designed the "new" way is purposely making their work more difficult.


I'm confused as to why this is such a big ask -- we're allowing them to re-assign tasks to a user. Why is assigning a task directly to a user to begin with such a stretch? We don't need the entire Custom Assignment functionality, but we need to be able to assign tasks to a specific user.


We've tried our best to make the available functionality work. It just doesn't work as well for our business people.

Idea priority High

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