Skip to Main Content
Digital Business Automation Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas that cannot be implemented in a reasonable time.

Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Automation - incl Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - incl BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - incl Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - incl ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live

If you encounter any issues accessing the Ideas portals, please send email describing the issue to ideasibm@us.ibm.com for resolution. For more information about IBM's Ideas program visit ibm.com/ideas.

Status Future consideration
Created by Guest
Created on Nov 23, 2021

As a user I want to automatically filter the In-basket based on the Logged in Users "Profit Center"

("Profit center" represent the logged-in user’s organization belonging/or branch office location for the logged in user). An Idea of solution: The logged in User (Profile) in Case Client should be able to add(configure) on one or more strings for “Profit Centers” for the logged in User (the user belongs to one or more "Profit center"). The list of strings representing "Profit center" should be persisted for each logged in user in the users logged in profile, and then if a user restarts the browser and return to Case Client, the “Profit Center” belonging to that User should be there in the users setting after a restart. The list in user settings should be able to set/edit manually, by clicking in the user setting in Case Client (to the top right) and add Strings for “Profit Center”. It would also be good if it could be possible in the Case Solution configuration in Workflow Center, if possible to configure a (get) function call to automatically populate the string list for "Profit center", via a server integration (e.g. REST call integration). And then not allow a User to add/remove Profit Centers in User Profile. In Case Solution in Workflow Center, under each configuration of in-basket (for a Case Role), there should also be able to Map a Case Property Criteria to the "Profit Center from User Profile" to a Case Property. In the “Work Page” configuration (in Pages configuration) the In-basket Widget should be able to configure an option to automatically filter the In-basket based on the “Profit Center” when the in-basket loads or refreshes as users might also click on a tab to refresh the in-basket. There should also be additional (security) setting to be able to restrict some Case Roles to see other Profit centers. In Case Configuration in Workflow Center there should be a setting to set whether the users are allowed to modify the “automatically populated” “Profit Center User profile setting” in Case Client, or not. In In-Basket widget there should be a setting whether the “Clear filter” functionality should clear the “User Profile Profit Center”-filter or not because sometimes, “ would mean that a user can see all cases, not only the users and that’s useful in some scenarios/user stories as well.
Idea priority High