Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


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Status Delivered
Workspace Business Automation Workflow
Created by Guest
Created on Mar 19, 2021

RELATED IDEAS

Ability to specify a default solution to load for the Cases ICN Desktop Feature or limit the solutions that can be access from an ICN Desktop

When you select the Cases Feature in a Desktop, Case Manager loads. Using the Role drop down in the top right corner, the user can not only change roles for the current Solution they loaded into, but they can change to any other solution they have access to for the Repositories specified for that ICN Desktop.


We normally create different ICN Desktops for each Case Manager Solution we have as we make changes at the desktop level depending on what Solution it is for. We have started seeing errors and issues when end users navigate to an ICN Desktop (meant for CM Solution 1), but the desktop loads to CM Solution 2 because the end user has access to both and nothing was cached in the browser and CM Solution 2 alphabetically came first. This causes a poor user experience as they don't know what happened and have to contact support or IT to diagnose it as they were expecting to load to the correct solution based on what URL/Desktop they went to.

Idea priority Medium
  • Guest
    Reply
    |     Apr 19, 2022

    To control this behavior ICN admin desktop should have configuration to control what desktop can be leveraged for a specific solution(s).

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