Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Needs more information
Workspace Business Automation Workflow
Created by Guest
Created on Jan 20, 2026

RELATED IDEAS

Enhance Case Client “Create Package” export to derive file extensions from MIME type

Environment

  • Product: IBM Business Automation Workflow (BAW)

  • Version: 21.0.x

  • Platform: IBM Cloud Pak for Business Automation (CP4BA)

  • Deployment: Red Hat OpenShift Container Platform (RHOCP) 4.16

  • Component: Case Client / Case Package export (“Create Package”)

  • Document Store: BAW embedded document repository

Issue

When using the Case Client “Create Package” option to export a case folder with filed documents, the resulting ZIP file names exported documents based solely on the document title property.

If the document title does not explicitly include a file extension (e.g. .pdf, .docx), the exported file is created without any extension, even though the document has a valid and correctly populated MIME type.

Current behavior:

  • File extension is preserved only if it already exists in the document title.

  • The document MIME type is ignored during export.

  • Exported files without extensions require manual renaming and cannot be easily opened by end users.

Expected / requested enhancement:

  • During case package export, automatically derive and append the correct file extension based on the document’s MIME type when the title does not already contain an extension.

  • Preserve existing extensions when already present.

  • This behavior should apply consistently to:

    • Case Client “Create Package”

    • Case export APIs (e.g., createCasePackage)

Business impact:

  • Poor user experience when opening exported case packages.

  • Manual effort and risk of incorrect file handling.

  • Inconsistent behavior compared to common document management expectations.

Idea priority High
  • Guest
    Jan 22, 2026

    Hi, opening file without extension on Windows is also an issue. 

    Reply
  • Admin
    Dave Perman
    Jan 21, 2026

    Hello and thanks for your input.

    Is the issue mostly seen where Mac users (where file suffixes have never been a thing) are creating the package and Windows users are extracting/opening it?

    Reply

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.