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Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights
Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management
Content Services - FileNet Content Manager
Content Services - Content Manager OnDemand
Content Services - Daeja Virtual Viewer
Content Services - Navigator
Content Services - Content Collector for Email, Sharepoint, Files
Content Services - Content Collector for SAP
Content Services - Enterprise Records
Content Services - Content Manager (CM8)
Datacap
Automation Document Processing
Automation Decision Services (ADS)
Operational Decision Manager
Robotic Process Automation
Robotic Process Automation with Automation Anywhere
Blueworks Live
Business Automation Manager Open Edition
IBM Process Mining
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The migration of process instances and tasks will not transfer teams or manager teams to a new snapshot context when a team filter service is used. The teams associated with a task that utilizes a team filter service will block the deletion of the snapshot where the task was created.
We are using a variety of toolkits that allow for the reuse of service flows across multiple automations. Therefore, when deploying a version of an automation, we not only include the snapshot of the automation but also the snapshots of all its required dependencies. Our security system relies exclusively on team filter services, meaning that every time we need to update an automation, it results in 10 new snapshots. After process and task migration, as some tasks can remain active for weeks, months, or even years, we are accumulating more and more snapshots on our platform, leading to performance degradation and warnings.
Our goal is to be able to delete old versions of snapshots by ensuring that teams are switched to the latest snapshot version, allowing for proper maintenance and efficient platform operation.
Example of error we have when trying to delete an old snapshot, where there is no active task after migration, but where some adhoc groups were created.
[2025-06-20T15:40:44.024+0000] 000000b6 com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl I CWTBG0634I: Asynchronous operation started for request 'DELETE /ops/std/bpm/containers/DNCPROB/versions?versions=24.1_17'.
[2025-06-20T15:40:44.024+0000] 000000b6 SystemOut O ClassLoader is *********************************** com.ibm.ws.classloading.internal.ThreadContextClassLoader@95493e63
[2025-06-20T15:40:44.025+0000] 000000b6 com.ibm.bpm.pal.commands.CommandServiceImpl I Entering
[2025-06-20T15:40:44.105+0000] 000000b6 com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "com.lombardisoftware.core.TeamWorksException: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot noSourceId com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport" at ffdc_25.06.20_15.40.44.0.log
[2025-06-20T15:40:44.109+0000] 000000b6 disoftware.client.delegate.RepositoryServicesDelegateDefault E CWLLG2229E: An exception occurred in an EJB call. Error: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
com.lombardisoftware.core.TeamWorksException: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.canDeleteSnapshot(SnapshotDeleteSupport.java:1378)
at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.deleteSnapshot(SnapshotDeleteSupport.java:991)
at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.deleteSnapshot(SnapshotDeleteSupport.java:1406)
at com.lombardisoftware.server.ejb.repositoryservices.RepositoryServicesCore.deleteSnapshot(RepositoryServicesCore.java:746)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at com.lombardisoftware.utility.spring.TransactionInterceptor$2.call(TransactionInterceptor.java:70)
at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport$3.doInTransaction(ProgrammaticTransactionSupport.java:594)
at org.springframework.transaction.jta.WebSphereUowTransactionManager$UOWActionAdapter.run(WebSphereUowTransactionManager.java:371)
at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderNewUOW(EmbeddableUOWManagerImpl.java:738)
at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderUOW(EmbeddableUOWManagerImpl.java:331)
at org.springframework.transaction.jta.WebSphereUowTransactionManager.execute(WebSphereUowTransactionManager.java:306)
at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.executeInNewTransaction(ProgrammaticTransactionSupport.java:575)
at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.execute(ProgrammaticTransactionSupport.java:428)
at com.lombardisoftware.utility.spring.TransactionInterceptor.invoke(TransactionInterceptor.java:68)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke(CoreEntryInterceptor.java:44)
at com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invoke(PSCoreEntryInterceptor.java:14)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:241)
at com.sun.proxy.$Proxy125.deleteSnapshot(Unknown Source)
at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault$153.execute(RepositoryServicesDelegateDefault.java:3182)
at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault$153.execute(RepositoryServicesDelegateDefault.java:3180)
at com.lombardisoftware.server.ejb.EjbCallHandler.handleEjbCall(EjbCallHandler.java:44)
at com.lombardisoftware.server.ejb.EjbCallHandler$1.run(EjbCallHandler.java:106)
at java.security.AccessController.doPrivileged(AccessController.java:746)
at com.lombardisoftware.server.ejb.EjbCallHandler.handleEjbCallInDelegateDefault(EjbCallHandler.java:104)
at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault.deleteSnapshot(RepositoryServicesDelegateDefault.java:3180)
at com.ibm.bpm.pal.commands.CommandServiceImpl.snapshotDelete(CommandServiceImpl.java:1371)
at com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl$2.call(StdImpl.java:925)
at com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl$2.call(StdImpl.java:906)
at com.ibm.bpmstd.engine.api.rest.util.AsyncHelper$1.run(AsyncHelper.java:172)
at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper$3$1.run(WebsphereDelegateHelper.java:135)
at java.security.AccessController.doPrivileged(AccessController.java:782)
at javax.security.auth.Subject.doAs(Subject.java:570)
at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:174)
at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper.doAs(WebsphereDelegateHelper.java:208)
at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper$3.run(WebsphereDelegateHelper.java:129)
at java.lang.Thread.run(Thread.java:825)
at com.ibm.ws.concurrent.internal.ManagedThreadImpl.run(ManagedThreadImpl.java:96)
[2025-06-20T15:40:44.114+0000] 000000b6 com.ibm.bpm.pal.commands.CommandServiceImpl I You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
[2025-06-20T15:40:44.115+0000] 000000b6 SystemErr R com.lombardisoftware.client.delegate.BusinessDelegateException: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
[2025-06-20T15:40:44.115+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.BusinessDelegateException.asBusinessDelegateException(BusinessDelegateException.java:46)
[2025-06-20T15:40:44.115+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.EjbCallHandler.handleEjbCallInDelegateDefault(EjbCallHandler.java:110)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault.deleteSnapshot(RepositoryServicesDelegateDefault.java:3180)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.ibm.bpm.pal.commands.CommandServiceImpl.snapshotDelete(CommandServiceImpl.java:1371)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl$2.call(StdImpl.java:925)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl$2.call(StdImpl.java:906)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.ibm.bpmstd.engine.api.rest.util.AsyncHelper$1.run(AsyncHelper.java:172)
[2025-06-20T15:40:44.116+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper$3$1.run(WebsphereDelegateHelper.java:135)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at java.security.AccessController.doPrivileged(AccessController.java:782)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at javax.security.auth.Subject.doAs(Subject.java:570)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:174)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper.doAs(WebsphereDelegateHelper.java:208)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.common.WebsphereDelegateHelper$3.run(WebsphereDelegateHelper.java:129)
[2025-06-20T15:40:44.117+0000] 000000b6 SystemErr R at java.lang.Thread.run(Thread.java:825)
[2025-06-20T15:40:44.118+0000] 000000b6 SystemErr R at com.ibm.ws.concurrent.internal.ManagedThreadImpl.run(ManagedThreadImpl.java:96)
[2025-06-20T15:40:44.118+0000] 000000b6 SystemErr R Caused by:
[2025-06-20T15:40:44.118+0000] 000000b6 SystemErr R com.lombardisoftware.core.TeamWorksException: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
[2025-06-20T15:40:44.118+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.canDeleteSnapshot(SnapshotDeleteSupport.java:1378)
[2025-06-20T15:40:44.118+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.deleteSnapshot(SnapshotDeleteSupport.java:991)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.repositoryservices.SnapshotDeleteSupport.deleteSnapshot(SnapshotDeleteSupport.java:1406)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.repositoryservices.RepositoryServicesCore.deleteSnapshot(RepositoryServicesCore.java:746)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
[2025-06-20T15:40:44.119+0000] 000000b6 SystemErr R at java.lang.reflect.Method.invoke(Method.java:508)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.TransactionInterceptor$2.call(TransactionInterceptor.java:70)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport$3.doInTransaction(ProgrammaticTransactionSupport.java:594)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at org.springframework.transaction.jta.WebSphereUowTransactionManager$UOWActionAdapter.run(WebSphereUowTransactionManager.java:371)
[2025-06-20T15:40:44.120+0000] 000000b6 SystemErr R at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderNewUOW(EmbeddableUOWManagerImpl.java:738)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderUOW(EmbeddableUOWManagerImpl.java:331)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at org.springframework.transaction.jta.WebSphereUowTransactionManager.execute(WebSphereUowTransactionManager.java:306)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.executeInNewTransaction(ProgrammaticTransactionSupport.java:575)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.execute(ProgrammaticTransactionSupport.java:428)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.TransactionInterceptor.invoke(TransactionInterceptor.java:68)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke(CoreEntryInterceptor.java:44)
[2025-06-20T15:40:44.121+0000] 000000b6 SystemErr R at com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invoke(PSCoreEntryInterceptor.java:14)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:241)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.sun.proxy.$Proxy125.deleteSnapshot(Unknown Source)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault$153.execute(RepositoryServicesDelegateDefault.java:3182)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.lombardisoftware.client.delegate.RepositoryServicesDelegateDefault$153.execute(RepositoryServicesDelegateDefault.java:3180)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.EjbCallHandler.handleEjbCall(EjbCallHandler.java:44)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.EjbCallHandler$1.run(EjbCallHandler.java:106)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at java.security.AccessController.doPrivileged(AccessController.java:746)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R at com.lombardisoftware.server.ejb.EjbCallHandler.handleEjbCallInDelegateDefault(EjbCallHandler.java:104)
[2025-06-20T15:40:44.122+0000] 000000b6 SystemErr R ... 13 more
[2025-06-20T15:40:44.123+0000] 000000b6 com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl E CWTBG0636E: An error occurred for the asynchronous operation that was started for request 'DELETE /ops/std/bpm/containers/DNCPROB/versions?versions=24.1_17'. The reported error is: You cannot delete a snapshot that is referenced by tasks belonging to BPD instances referencing another snapshot
| Idea priority | Medium |
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