Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Functionality already exists
Workspace Business Automation Workflow
Created by Guest
Created on Oct 26, 2023

RELATED IDEAS

2 different "Add Case" form for different working groups

For the business needs our customer wants to use 2 different views for the "Add Case" page. So if groups "Managers" insert a new case they have to insert some certain fields. But if groups "Accounts" insert the same type of case thay must insert other fields.

Idea priority High
  • Admin
    Dave Perman
    Reply
    |     Oct 31, 2023

    Hello and thank you for your idea. With BAW 23.0.1 and the ability to use client-side human services (CSHS) for you case related UI page, you can create a very dynamic Add Case CSHS that can contain more than one page and use logic in the CSHS flow to determine which one to use.

    To get the current role, add some script like the following:


    tw.local.caseTypeObject = {};  // CaseObject data type
    tw.local.caseTypeObject.caseClientURI = "";
    tw.local.caseTypeObject.graphQLEndpointUrl = "";
    if(tw.local.caseClientTabID != "") {
        tw.local.caseTypeObject.currentRole = parent.ecm.model.desktop.currentRole.auth_name;
        tw.local.caseTypeObject.caseClientURI = parent.parent.location.href;
    }
    else {
        var cookies = this.document.cookie.split(";");
        for(var i=0; i<cookies.length; i++){
            var cookieKeyValue = cookies[i].split("=");
            if(cookieKeyValue.length == 2 && cookieKeyValue[0] === "roleName" ) {
                tw.local.caseTypeObject.currentRole = cookieKeyValue[1];
                break;
            }
        }
    }

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