Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Submitted
Workspace Cloud Pak for Business Automation
Created by Guest
Created on Nov 21, 2025

RELATED IDEAS

Include System-Executed Tasks in BAI Events for ML Training

The Machine Learning component in IBM Business Automation Workflow (BAW) relies on task event data from Business Automation Insights (BAI) to train the Next Best Task (NBT) model. Currently, system-executed tasks (e.g., those completed by the Automation System Account) do not populate user-centric attributes such as claimedTime and performerName. This results in these tasks being skipped during ML training with "2025-11-10 04:03:48,762 - nbt - ERROR - aaaaa-bbbb-ccc-ddd-12345678909 - Skipping task instance 1234567 as attribute 'claimedTime' does not exist in BAI task event.", as these attributes are mandatory for the model.

While this is expected behaviour for auto-executed tasks, it limits the ML model’s ability to learn from complete process execution data. There is no current mechanism to include system tasks or provide surrogate values for missing attributes. We request an enhancement to allow configurable inclusion of system tasks or enrichment of missing attributes in BAI task events.

Idea priority High

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