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Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights
Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management
Content Services - FileNet Content Manager
Content Services - Content Manager OnDemand
Content Services - Daeja Virtual Viewer
Content Services - Navigator
Content Services - Content Collector for Email, Sharepoint, Files
Content Services - Content Collector for SAP
Content Services - Enterprise Records
Content Services - Content Manager (CM8)
Datacap
Automation Document Processing
Automation Decision Services (ADS)
Operational Decision Manager
Robotic Process Automation
Robotic Process Automation with Automation Anywhere
Blueworks Live
Business Automation Manager Open Edition
IBM Process Mining
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Ref: TS001213733
Problem Details
.
Product or Service: Content Navigator 3.0.0
Component ID: ISCONTNAV
.
Operating System: Linux
.
Problem title
Attachment Download Issue in ICN SAP
.
Problem description and business impact
We are getting an error when user trying to download the attachment
from the IBM content collector. Below are our product details:
Product NameIBM Content Navigator
Build Levelicn300.000.415 (201612070303)
Version3.0.0
Daeja ViewONE Virtual5.0 (6001)
Operating SystemLinux 2.6.32-573.12.1.el6.x86_64
Below are the Application details that SAP uses:
IBM Content Collector for SAP Applications
Version 4.0.0.1
Build 230
Issue: When user is trying to open the document in the documents from SAP they are opening in the ICN application, but when trying to download the documents they are facing errors.
Regards,
Suparna Chowdhury
IT Content & Record Services
Idea priority | High |
RFE ID | 132018 |
RFE URL | |
RFE Product | IBM Digital Business Automation for Multicloud |
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Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Cloud
Product family - Digital Business Automation
Product - IBM Digital Business Automation for Multicloud
Component - FileNet Content Manager
Operating system - Linux
Source - None
For recording keeping, the previous attributes were:
Brand - Servers and Systems Software
Product family - Enterprise Tooling
Product - CICS Deployment Assistant
Component - Other
Operating system - Linux
Source - None
Hi IBM Team,
Could you please look into this enhancement request and give us an update on this.
Regards,
Suparna Chowdhury
IT Content & Record Services