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Ref: TS001213733: Attachment Download Issue in ICN SAP (RTC 101014)
Problem Details . Product or Service: Content Navigator 3.0.0 Component ID: ISCONTNAV . Operating System: Linux . Problem title Attachment Download Issue in ICN SAP . Problem description and business impact
We are getting an error when user trying to download the attachment from the IBM content collector. Below are our product details: Product NameIBM Content Navigator Build Levelicn300.000.415 (201612070303) Version3.0.0 Daeja ViewONE Virtual5.0 (6001) Operating SystemLinux 2.6.32-573.12.1.el6.x86_64
Below are the Application details that SAP uses:
IBM Content Collector for SAP Applications Version 188.8.131.52 Build 230
Issue: When user is trying to open the document in the documents from SAP they are opening in the ICN application, but when trying to download the documents they are facing errors.
Regards, Suparna Chowdhury IT Content & Record Services
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