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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Delivered
Created by Guest
Created on Mar 22, 2024

Adding Cases view in Workplace

In the IBM documentation it is stated that "Workplace brings together process, case, and workstream functions" but there is currently no Cases view which requires users to constantly navigate between Workplace and Cases.
For the sake of consistency and to offer a better experience to users, a Cases view should be integrated into Workplace.

Idea priority Urgent
  • Admin
    Dave Perman
    Reply
    |
    Aug 9, 2024
  • Guest
    Reply
    |
    Jun 26, 2024

    Hi Dave,

    we only have 21.0.3 deployments and, even with PFS enabled, a cases tab do not appear.

    Best regards

  • Admin
    Gyanendra S Rathor
    Reply
    |
    Jun 26, 2024

    Hi Romuald,
    Could you please provide your inputs w.r.t above requested query ?

  • Admin
    Dave Perman
    Reply
    |
    Apr 12, 2024

    A cases tab will appear in Workplace when your environment includes PFS. Is this present for you?