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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Created by Guest
Created on Mar 7, 2024

Separate Case Deployments from Infrastructure/Product Deployments strictly

When deploying Case Manager artefacts, the approach in 23.0.2 is inconsistent:


While most deployment activities can be done using the  caseswagger API https://www.ibm.com/docs/en/baw/23.x?topic=solutions-case-swagger-apis
There are 3  deployment activities which need to be done with separate methods:
-Import Solution with an undocumented API 
-Register and Deploy Widgets resp. Register and Deploy Extensions with the Case Swagger API


In typical customer situations, the dev/ops team is handling solution changes and code changes but is not responsible for the product/platform. Therefore copying artefacts to the OpenShift cluster resp. its PV is not really the way to go for these customers.
 

Our suggestion:
Add all deployment steps to the case swagger API and make the documentation to the relevant pages in the swagger page more clear. 
Clearly indicate the usage of the input box instead of URL

Import Solution                           Case Manager/Case Rest API (undocumented)

Register & Deploy Widgets

 

 

https://www.ibm.com/docs/en/cloud-paks/cp-biz-automation/23.0.2?topic=customizations-configuring-custom-case-widgets-container-environment

 

Register & Deploy Extensions

 

 

https://www.ibm.com/docs/en/cloud-paks/cp-biz-automation/23.0.2?topic=customizations-configuring-custom-case-extensions-container-environmen

 

Idea priority Low