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Digital Business Automation Ideas

This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Created by Guest
Created on Feb 3, 2023

Include customizable gamification framework integrated into Cloud Pak for Business Automation

Looking at gamification, there is currently no standard and research shows individual perspectives rather than implementation steps or best practices.

The sooner IBM claims this flag, the further ahead we'll be from any other future competitors. Also why I specified High priority.

Like so many concepts, without a framework most implementations will be siloed and limited to certain aspects of business.

Including a framework embedded into the bedrock of something that will change how business is conducted allows integration and value into a broader standardization.

I picked Cloud Pak for Business Automation because of how deep any automation journey will eventually touch all aspects of business.

Most of the principle elements are already implemented with Cloud Paks, adding a customizable dashboard to configure company wide KPIs for the gamification tracking. Also why I specied needed by: "Yesterday (Let's Go Already!)"

Extending the dashboard to individuals, possibly allowing personalization of personal goals and keeping personalized goals private or sharing them with other who compare with your profile alongside those configured across the company and or divisions.

Thinking about gamification is one thing and gets most individuals excited, implementing it is quite different when you realise the level of integration required.

It would add a layer of fun to work elements with leaderboards on who of your peers actively use the most bots.

Leaderboards identifies champions who can guide others to automate more/better and comaparitive analytics can advise on how to further optimize your work based on insights from gamification layer, process and task mining.

In my mind adding gamification layer seems like a natural fit, even when considering adding it to Cloud Pak Foundational layer transcending specific Cloud Paks.

Also consider having customizable avatar feature where you can personalize the look and feel of your profile.

Idea priority High
  • Admin
    Francesca Sporer
    Apr 25, 2023

    Thank you very much for your idea submission, we greatly appreciate the feedback and take the recommendations seriously. This sounds like a great feature, however, we do not anticipate being able to achieve this within the next 18 months. This item is not under consideration at this time.