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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Delivered
Created by Guest
Created on Sep 9, 2022

Workplace integrates Case Client functionality

Now there are three portals: Portal, Workplace, and Case Client, which are very inconvenient for customers to use.
Please integrate Case Client into Workplace, such as attached picture.
When the user clicks "Case" in the picture, the case created by the current user can be displayed, and the case can be started on the current page, and the case can be opened to view the details of the case. All the case tasks are displayed in the tasks of the Workplace.
In the process of Workplace, you can view the activities initiated by the Case (BPM process), as well as view the flowchart.
Integrate Case Client's search function into Workplace's search.
At the same time, the key point is to support mobile clients, and automatically hide unnecessary content when moving clients, such as automatically hiding "statistics" when Workplace is opened on the mobile side.
Idea priority High
  • Admin
    Dave Perman
    Reply
    |
    Dec 14, 2022

    Workplace was updated to include case instances under the Workflow tab along side an pure process instances. When clicked, the case details page for the case is displayed either direcly in Workplace if built using the client-side human service (CSHS) feature or in a new window if still using the classic widgets. Case tasks, generated from case activities built on BAW process flows also display in the Tasks tab and open as usual into the Task CSHS.