Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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  2. Get feedback from the IBM team and other customers to refine your idea.

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Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


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Status Delivered
Workspace Operational Decision Manager
Created by Guest
Created on Jul 25, 2022

RELATED IDEAS

Add a property or switch to enable generating Kafka event for failed executions.

Customers in financial industry need ODM to generate Kafka events for failed executions same way as successful executions for auditiability, explainability, and compliance requirements.


The current workaround is for the client app to monitor the HTTP response code, if it is anything else other than 200 it would emit events manually to Kafka. This approach is not optimum, error prone, and has a lot of possible cons:

  1. For each client app, it must maintain Kafka certificates for connectivity and refresh them periodically.

  2. The message structure sent by the app can be different than the message structure generated by ODM which could make it confusing when comparing failed executions to successful executions.

  3. Extra burden on the client app and additional code maintenance which can be easily avoided by a switch in the product.


Advantages of having this feature in the product:

  1. Central processing for all events

  2. One time config which can be turned on for all apps

  3. Less management overhead.

  4. Coheasivness of the solution.

  5. Help customers with compliance, auditability, and explainability requirements

Idea priority High
  • Guest
    Reply
    |     Aug 30, 2023

    This RFE was raised again by RBC on August 28, 2023. RBC request we received in writing:

    In CP4BA events do not get captured in Kafka if the rule processing is not completed - events are generated only for successful transactions. From audit perspective it is important to capture events for both successful and unsuccessful rule executions.

    Please arrange to create a feature request and make it available as soon as possible either as a patch or a newer release of the product.

  • Admin
    Antony Viaud
    Reply
    |     Oct 24, 2022

    Hello,

    I apologize for the late response. But is this Idea / request related to the specific use of ODM runtime with Business Automation Insights (BAI) ?

    Please describe the context.

    Thank you

    1 reply

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