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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Submitted
Created by Guest
Created on Jul 8, 2022

Email task notifications for caseless tasks should point to WorkDashboard or WorkPlace and not ProcessPortal

Automatic email notifications for BAW applications, which include case functionality, contain a link redirecting Case Client or WorkDashboard depending on whether the task is part of an activity or not. However, for caseless BAW applications, email notifications are still redirected to ProcessPortal. The link in email notifications should be included as follows : IF BAW application including case management features THEN IF task is part of a case activity THEN include link redirecting to Case Client ELSE IF config parameter says to use WorkPlace THEN include link redirecting to WorkPlace ELSE include link redirecting to WorkDashboard ENDIF ENDIF ELSE (i.e. BAW application NOT including case management features) IF config parameter says to use WorkPlace THEN include link redirecting to WorkPlace ELSE include link redirecting to WorkDashboard ENDIF ENDIF
Idea priority Urgent