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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Created by Guest
Created on May 23, 2022

Use of Deaja Viewer by default when viewing a document in a task

We are using CP4A 20.0.3 and it is not possible to use by default the Daeja Viewer to open the Document Preview in a case client task. This means that file viewing / downloading relies on the browser configuration and the behavior is not consistent between a task (using browser config and PDF.js viewer) and the documents on the case detail page (using Daeja Viewer). This also means that a user cannot annotate or comment a document/file or even view the annotation while processing a task. The Deaja Viewer should be the default viewer to vie documents in every components / widget of CP4BA.
Idea priority Urgent
  • Guest
    Jun 2, 2022

    Some new capability planned for 22.0.1. Dup of another Idea (IWF-I-605). New FileNet specific content viewer planned for next release 22.0.2. Support tech doc on how to set Daeja viewer license tag setting.

    https://www.ibm.com/support/pages/how-add-entitlements-integrated-version-ibm-daeja-virtual-viewone-container-deployment and https://www.ibm.com/docs/en/daeja-viewone/5.0.7?topic=modules-enabling-viewer-add-in-content-navigator