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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Under review
Workspace Datacap
Created by Guest
Created on Jul 9, 2025

Upgrade RRProcessor.exe as a 64-bit process

Currently, RRProcessor.exe runs as a 32-bit process, which limits the usable memory to 4GB. The process occasionally encounters out-of-memory errors and terminates unexpectedly. This issue stems from the inherent 4GB memory limit of 32-bit processes.

Idea priority High
  • Guest
    Jul 15, 2025

    I believe IBM can make Datacap more performant, stable, and cloud-scalable—all of which are crucial as customers shift toward hybrid and AI-driven automation platforms.

  • Guest
    Jul 15, 2025

    There's still a place for Datacap in 2025 and I believe that a transition to 64-bit architecture would help keep it relevant, as long as it is stable. It's becoming more and more difficult to explain/justify some of Datacap's peculiarities, especially when compared to more recent offerings. 

  • Guest
    Jul 14, 2025

    In the age of AI, I think clients no longer find it acceptable that engineers must spend many hours carefully tuning memory usage, image enhancement settings, and task granularity to prevent the PDFFREDocumentToImage and recognize actions from hanging or throwing memory errors.

    Given that Windows transitioned to 64-bit architecture nearly two decades ago, I think continuing to run RRProcessor.exe as a 32-bit process—with its 4GB memory limitation—is outdated. Migrating to a 64-bit architecture would not only modernize Datacap but would also allow it to fully leverage the 64-bit ABBYY library.

    This change would significantly reduce the need for trial-and-error configurations and free up engineers to focus on more valuable work.