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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Not under consideration
Created by Guest
Created on Jul 16, 2025

Please continue MAPI support to upload OnDemand files to Outlook as an attachment.

Hi Team,

 

Please continue to support MAPI function in the CMOD application despite Microsoft disconnecting in the near future. The end users love the 'send' feature in the CMOD app and with the 'new' outlook being introduced it does not allow users to attach OnDemand files to Outlook anymore.

 

Can you please work to correct this issue and keep it in feature versions?

Idea priority Medium
  • ADMIN RESPONSE
    Jul 16, 2025

    Hello Jamie,

    There are no plans to change existing MAPI support in CMOD.


    Per the guidance in the article referenced below, the issue you are experiencing requires a Microsoft enhancement.


    "As of now, the new Outlook does not fully support MAPI automation. While you can add a MAPI

    mail account to it, automating the new Outlook from an external program using the MAPI interface is not currently possible.

    While these features enhance the overall Outlook experience, direct MAPI automation remains a gap in the current version. If you have specific requirements or feedback, I recommend you submit your valuable feedback directly to Microsoft product development team by posting on Ideas · Community (microsoft.com) for feature consideration."

    Ref: https://answers.microsoft.com/en-us/outlook_com/forum/all/mapisendmail-and-mapisendmailw-return-mapiefailure/f8d28200-4b95-4772-a75a-3fd991a5a0d7


    Thanks,

    Neil Parrott
    Senior Product Manager
    IBM Content Services
    IBM Software