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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Workspace Blueworks Live
Created by Guest
Created on Feb 23, 2023

Add in capability for customized process scoring like your CBM.ai tool and heatmapping

There are many links between IBM's CBM.ai (Component Business Model) tool and BWL. Combining them would provide a more comprehensive process view to your users driving efficiencies and visibility gains.  We leveraged CBM.ai to develop 17 criteria to evaluate L2/L3 process elements on a consistent scale.  We then combined up to 5 of those criteria together to answer certain business questions we had aligning to our strategic growth.  If clients had the ability to define their criteria and scales in the glossary, they could score their processes in the same tool they use to map the processes.  It would help them answer the question of "should i go deeper into this process area" and provide executive direction on key focus areas for the company's objectives.  Right now, the CBM.ai functionality is very disconnected, and visualization is very hard to consume outside of SME's.  Clients could leverage analyze mode to combine any criteria they need to see or better yet, having a dashboard they can connect it to with certain questions pre-defined.  This would really help drive a much more centralized process repository. 

Idea priority High