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Status Delivered
Workspace Blueworks Live
Created by Guest
Created on Sep 24, 2020

Allow Setting custom inactivity timeout duration

If a user is in Blueworks but does not click on anything, they are shown a warning at the 60 minute (1 hour) mark that their session will time out in 5 minutes.
If the user remains inactive for another 5 minutes, then the session times out at 65 minutes.
The inactivity time out today is not configureable because it is a global value that applies to all customers on all servers.

Idea priority Urgent
RFE ID 145533
RFE Product Blueworks Live
  • Guest
    Apr 8, 2021

    The March 2021 release reduced the inactivity timeout to 30 minutes, with a warning at the 25 minute mark.


  • Guest
    Oct 5, 2020

    Thanks for the clarification! At this time, we don't have a time frame for implementation. We'll update the RFE as soon as that changes.

  • Guest
    Oct 5, 2020

    Hi, The Info Security teams within Citibank have requested for the timeout to be shortened to 30 Minutes instead of the present 60+5 Minutes.
    Reduction of the inactivity timeout to 30 minutes would satisfy our requirement.
    Could the Development teams kindly let us know of a tentative time frame within which this reduced timeout would be made available with a future release ?

  • Guest
    Sep 30, 2020

    Thanks for your request! We plan to decrease the built-in inactivity timeout, likely to 30 minutes, in a future release. If we did so, would that satisfy your requirement? Or would you still need this setting to be customizable?