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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Workspace Blueworks Live
Created by Guest
Created on Jan 2, 2018

To have task types - message and manual

Currently, we can only define three task types - user, service and decision. In BPMN, two other commonly used tasks are manual and message task. It is important to have these symbols to ensure diagram is BPMN compliant.

Idea priority High
RFE ID 114759
RFE URL
RFE Product Blueworks Live
  • Guest
    Apr 4, 2018

    Thanks for your request, Karishma! We don't currently plan to add Send & Receive Tasks to Blueworks Live as that functionality is currently available through the use of Message Events - you can send Messages to Processes and Black Box Pools (ie. External Participants in Blueworks Live). See the Sending & Receiving Messages section in the product Help: https://us001.blueworkslive.com/scr/docs/bwl/topics/modeling_events.html .
    As far as Manual Tasks are concerned we don't get many requests to support those, but we will categorize it as an Uncommitted Candidate and possibly support it some time in the future.