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Status Future consideration
Workspace Blueworks Live
Created by Guest
Created on Mar 19, 2019

RELATED IDEAS

Allow admin to globally prevent user amending their email and business unit

We use the Business Unit flag to allocate users costs to specific cost centres

Currently, the user can edit that data at any time which breaks our cost allocation reporting

Please can you add a admin option to make this data read only for the users so we can choose if we
let them change it?

We also want the same flag to prevent users form changing their own email address

Idea priority High
RFE ID 131084
RFE URL
RFE Product Blueworks Live
  • Guest
    Reply
    |     Mar 18, 2022

    ...because we want to control it centrally, so that we know who does, and does not, have access to our systems. We reconcile user access list on a daily basis. If the user changes their email address then they will automatically raise an incident and be immediately removed from the system. Please just give us the option to stop them doing that

  • Guest
    Reply
    |     Mar 9, 2020

    Thanks for the clarification! We will add the BU "freeze" to our list of candidate enhancements for the future.
    However, we don't expect the email address to be part of that. BWL admins can ensure that their users don't use their personal email addresses today by setting the email domain name(s) that is/are allowed to be invited to Blueworks Live in the Security Restrictions settings. "Freezing" the user's email address could have a number of undesirable side effects.

  • Guest
    Reply
    |     Feb 19, 2020

    Hi

    The primary user id in Blueworks is the email address. We are somewhat security conscious about who has access to our systems.

    Preventing the user from changing the email address has two main impacts:

    1/ It prevents the user from swapping their business email, to a personal one, one step in taking their account access potentially outside of the business domain.

    2/We have systems that reconcile users who have been authorized to use the application with those in the current users list on a regular basis. If the user has changed their email they show as an un-authorised user, triggering an investigation. This is time consuming and expensive.

    Given that the user can change their name, email and BU, it is actually impossible to reliably identify a user at all as they could have changed all three.

    If you don't work in an audited environment then it isn't an issue, but if you do (like us) then this is a problem

    Please give us the ability to make the user email and BU read-only.

  • Guest
    Reply
    |     Feb 18, 2020

    Thanks for your request! We understand why it might be helpful (for chargeback purposes) to give Admins control over the the Blueworks Live user's BU field in certain cases (like yours).
    But why would you want to take away a user's ability to update their own email address?

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