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Digital Business Automation Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas that cannot be implemented in a reasonable time.

Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Automation - incl Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - incl BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - incl Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - incl ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live

If you encounter any issues accessing the Ideas portals, please send email describing the issue to for resolution. For more information about IBM's Ideas program visit

Status Future consideration
Workspace Blueworks Live
Created by Guest
Created on Sep 6, 2017

Add Pools

We would like pools to better reflect interactions with customer/outside partners, etc.

Idea priority High
RFE ID 110001
RFE Product Blueworks Live
  • Guest
    Sep 19, 2018

    Thanks for your request, Amanda! Today you can designate pools in BWL using External Participants & Process Pools and you can send & receive messages to/from Black Box Pools (External Participants in BWL) and Process Pools. When you hover over a message event on the process diagram it will show you who it is being sent to or received from (in the case of a Process Pool it tells you the message event and the Process.). We don’t display all of that on the process diagram as it would be a mess….and there would be dotted lines everywhere. But we do realize that it’s not easy to visualize all of these message flows in BWL and would like to create a sort of Collaboration View that would allow you to focus on/print these message flows..