Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):

  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Add a new idea Subscribe
Status Future consideration
Workspace Content Navigator
Created by Guest
Created on Mar 23, 2022

RELATED IDEAS

ICN - consistent way of sending mails with content or link and ability to set basic mail-properties

At the moment there are several different implementations of sending an email from ICN. Which way is used depends on incomprehensible criterias:


  1. HTML based sending on the server via an smtp-connection with or without document attachment. Disadvantage: Users have no proof of the sended mail, the want to have the sended mail in their own outbox

  2. Integration with editClient (which is quite new), when activated it is only used when an attachment is sended. No option to set the mail subject or other parameters that would be useful. Only an empty mail with attachment is created and opened in the local mailclient.

  3. MailTo integration (browser) is only used when links to documents are sended. MailTo-protocol technically doesn't offer the option to transfer attachments. Only an empty mail with an incredible long and technical link is created and opened in the local mailclient.

It seems that number 2 (EditClient) should only close the gap to send attachments with the local mailclient.


We would like to have:

One solution to send mails, for example with expanded EditClient-functions, with attachment or with link, but both on the same way and with the option to configure some basic properties like:

  • subject

  • a label for the link (so that the user doesn't see the technical link

  • a mail body with injected runtime information (like cases)

Idea priority Medium

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