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Digital Business Automation Ideas

This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Business Automation - including Business Automation Studio and App Designer, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content Services - FileNet Content Manager

  • Content Services - Content Manager OnDemand

  • Content Services - Daeja Virtual Viewer

  • Content Services - Navigator

  • Content Services - Content Collector for Email, Sharepoint, Files

  • Content Services - Content Collector for SAP

  • Content Services - Enterprise Records

  • Content Services - Content Manager (CM8)

  • Datacap

  • Automation Document Processing

  • Automation Decision Services (ADS)

  • Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • Blueworks Live

  • Business Automation Manager Open Edition

  • IBM Process Mining

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Jan 26, 2022

Make CM8 API Threadsafe

We use IBM Content Navigator and IBM Content Manager 8 (CM8) as our repository. Our users access Content Navigator for searching and they use the URL Linking API to view documents. We started running into memory issues on our application servers and IBM support identified it as a Java deadlock issue resulting from users working in multiple browser tabs. This is issue arises from the class DKDatastoreICM is not thread safe and requires them to synchronize access to it. Please update the CM8 API to make it thread safe.

Idea priority High
  • Guest
    Feb 29, 2024

    The What's New for Content Navigator 3.0.13 does not appear to mention anything around support for multiple tabs. The link you provided seems to be for IBM staff only. Is there a way to read up on the implemented change?

  • Admin
    NEIL Parrott
    Feb 29, 2024


    The changes to support multiple tabs was done in ICN 3.0.13 (DBACLD-65110). TS014980965 shows ICN 3.0.10 IF4. So, it does look promising if Grange could upgrade.

  • Guest
    Feb 21, 2024

    I have customer who is experiences issues with the CM8 API being threadsafe. The customer has an open ticket as of February 20, 2024, and this fix is the very thing that would solve their issue. This was proposed 2 years ago and slated for future consideration. The customer has complied with all recommendations from IBM support, and the problem still occurs frequently. Can we please expedite the getting this in place within the product?