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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Future consideration
Created by Guest
Created on Jan 14, 2022

IBM Content Navigator - WYSIWYG Mail Editor in IBM Content Navigator

The mail editor in ICN supports only plain text, but MTU Aero Engines AG as customer needs WYSIWYG functionality. A function frequently used by all users and end customers is sending emails directly from ICN. Unfortunately, the mail client in ICN only supports PLAIN text. Formatting of emails is therefore not possible! For the everyday correspondence with the customers, however, formatting such as outlining, highlighting important information or inserting and marking quotes are an very important part of the daily communication for MTU Aero Engines AG in the leading IBM ECM System. MTU Aero Engines AG as customer therefore requests the enhancement of the ICN mail client with a WYSIWYG editor as it is now standard in other enterprise products. Out expectation is therefore to extend the mail client in ICN with a WYSIWYG editor in a nearby future ICN release.
Idea priority High
  • Guest
    Sep 2, 2022

    Hi,

    is there any chance to get an answer to the question, will it be possible to hand over the values

    • Receiver (TO and CC)

    • Message-Subject

    • Message-Body

    to the MS Outlook E-Mail window?

    We have two possibilities, first the local Outlook installation and also the outlook-online.

    Is there any API for the IBM Content Navigator Edit Service?

    Thanks in advance, Thorsten Drews

  • Guest
    Jul 22, 2022

    Hi Mayes,

    we have checked it, and with the newest Version of the Edit Service we get a MS Outlook E-Mail window.

    However, in our process, we need also the possibility to open the E-Mail editor with parameter from the ICN, which are:

    • Receiver (TO and CC)

    • Message-Subject

    • Message-Body


    We have this information as data to the document and for our process it would very helpful to transfer the data directly into the E-Mail.

    Do you have some API for the edit client or are there other possibilities to do that?

    Thanks, Thorsten


  • Admin
    LAUREN Mayes
    Mar 31, 2022

    We now have an option that allows clients to use their desktop email application as an editor as well. This involves downloading and using the Edit Service on the user's workstation (supported for Mac and Windows). This could be an alternative solution to having a full editor within Content Navigator.

  • Guest
    Jan 18, 2022

    This is, what we need - a WYSIWYG editor in standard ICN. It is a quasi-standard.