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2 VOTE

Status Future consideration

Workspace Content and Capture Services

Created by Guest

Created on Jan 14, 2022

IBM Content Navigator - WYSIWYG Mail Editor in IBM Content Navigator

The mail editor in ICN supports only plain text, but MTU Aero Engines AG as customer needs WYSIWYG functionality. A function frequently used by all users and end customers is sending emails directly from ICN. Unfortunately, the mail client in ICN only supports PLAIN text. Formatting of emails is therefore not possible! For the everyday correspondence with the customers, however, formatting such as outlining, highlighting important information or inserting and marking quotes are an very important part of the daily communication for MTU Aero Engines AG in the leading IBM ECM System. MTU Aero Engines AG as customer therefore requests the enhancement of the ICN mail client with a WYSIWYG editor as it is now standard in other enterprise products. Out expectation is therefore to extend the mail client in ICN with a WYSIWYG editor in a nearby future ICN release.

FeatureRequest_...

Idea priority

High

Post comment
Admin

LAUREN Mayes

Mar 31, 2022

We now have an option that allows clients to use their desktop email application as an editor as well. This involves downloading and using the Edit Service on the user's workstation (supported for Mac and Windows). This could be an alternative solution to having a full editor within Content Navigator.
Guest

Jan 18, 2022

This is, what we need - a WYSIWYG editor in standard ICN. It is a quasi-standard.

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