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Digital Business Automation Ideas


This is an IBM Automation portal for Digital Business Automation products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on premises, containers, on cloud):
  • Cloud Pak for Automation - including Business Automation Studio, Business Automation Insights

  • Business Automation Workflow (BAW) - including BAW, Business Process Manager, Workstream Services, Business Performance Center, Advanced Case Management

  • Content and Capture Services - including Filenet, Automation Document Processing, Daeja, Navigator, Content Collector, Enterprise Records, Business Automation Content Analyzer, Datacap, Automation Mobile Capture, Content Manager OnDemand, IBM Content Manager

  • Automation Decision Services (ADS) - including ADS, Operational Decision Manager

  • Robotic Process Automation

  • Robotic Process Automation with Automation Anywhere

  • IBM Blueworks Live

  • Business Automation Manager Open Edition


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


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Pinned ideas

PINNED SQL statements in Dashboard Widgets
I think using SQL statements in widgets would be great to leverage the entire potential of the data uploaded to IBM Process Mining. Lots of important and helpful information cannot be displayed today as it's only SQL-like. I don't think that using...

All ideas

Showing 1411 of 1411

When using the get next function, if the user picks the last item in the inbasket they get a message "no more work items" when the dispatch the work item

The behavior where if the last work item is picked, and it reports 'no more items' is the behavior that was inherited from the prior release and is how the in-basket current processes work. If the customer would like it to behave differently, then...
6 months ago in Business Automation Workflow 1 Future consideration

Export/Import scripts from/to control center

Capability to be able to export/import scripts from control center with RBAC added to restrict this access to certain users.
3 months ago in Robotic Process Automation 0 Future consideration

Document Title / Document Name

When the user opens a case, the document widget defaults to sorting by "Document Title / Document Name". The business is requesting the default sort be on "Date Added / Added On" instead. Currently we can't find a way to change the default sort or...
6 months ago in Business Automation Workflow 1 Future consideration

Clean pending processes on queue

Possibility to clean pending processes on queue. We identified that in some cases the processes were not executed and remained pending. The same happened with scripts that were running and failed, generating a backlog of pending processes (even if...
3 months ago in Robotic Process Automation 1 Submitted

When you change pages on the ICN content list widget, go to the top of the next page vs. using the location from the previous page

The IBM Case Manager in-basket widget uses ICN content list widget to display the contents. If the In-basket has more items than will fit on a single page, when you navigate to another page, the view remembers the location from the page you were o...
7 months ago in Content and Capture Services 0 Future consideration

Allow pass thru of sql syntax using some kind of key work start/end structure to allow use of underlying RDBMS system capabilities

While using the search capabilities of FileNet Content Platform Engine, we have found some cases where the delivered SQL API for FileNet limits the capabilities of the underlying database software. Examples include parallelism, top XXX (row num li...
about 2 months ago in Content and Capture Services 0 Submitted

Dynamic Filter for all the inbaskets on page load

We have implemented Dynamic Filter for all the inbaskets, on initial load only first inbasket is filtering and other for inbaskets after clicking on them they are filtering but not on initila load. Have a way to filter all the inbaksets for a spec...
6 months ago in Business Automation Workflow 1 Future consideration

Support for sites that block automation

The only supported way to automate a web application is to use the IBM RPA Selenium web driver, with this, some sites are blocking access. A form of web automation without the use of the Chrome Driver would be extremely useful, so websites would ...
8 months ago in Robotic Process Automation 2 Not under consideration

Support for Mac as an RPA client

Currently, RPA clients only support Windows, Since many business users use Mac(iOS), supporting Mac will provide more opportunities for use.
6 months ago in Robotic Process Automation 1 Not under consideration

Cache choice list data on the client side to improve BAW Case client performance

During performance testing of the BAW platform we observed a high volume (1 million) queries against the Cvl table during a 4 hour test of 250 users. This contributes to latency in the BAW case client UI.
7 months ago in Business Automation Workflow 0 Future consideration